Helpcrunch Review: All in One Communication Platform

As content creator in this digital market, we often think about the complexity and multiple platforms we use during the creation of content.

We often in the search of a product that is very simple to use and very useful for the webmaster as well as users of your digital product. These simple tools are very little in number around the globe. That’s why we are here with a digital product that offers ALL in Solution like Email Marketing, Help Desk, Live Chat and Popups. The product is popularly known as Helpcrunch.

In this helpcrunch review, we are going to discuss many aspect of this tool as like “What is helpcrunch?”, Pricing of helpcrunch, feature of Helpcrunch and many more. Let’s start the detailed review of helpcrunch:

What is Helpcrunch?

Helpcrunch is a All One Solution that use to offer digital product like Email Marketing, Help Desk, Live Chat and Popups. The HelpCrunch is one of the most popular multi-channel messaging software company established in 2016 by two co-founder Pavel Pavlenko and Valery Kurilov. Its headquarters is located in Palo Alto, California, and currently has 20 employees.

The UI of HelpCrunch is preety easy. The tools of helpcrunch is well intregrated in such that you will have fun while playing with this platform.

Pricing of HelpCrunch:

During my initial phase of the Helpcrunch review, I was afraid. As I was expecting a pretty high level of pricing from help crunch but when I switched to get insights of HelpCrunch. I shocked as it quotes very low pricing for their tools. In Comparision to many other tools consisting of the same features.

I found, it use to offer two different types of pricing to their customers which we are going to discuss in this section of article:

LiveChat plan:

Under this plan, you will get access of the live chat widget. This plan has two sub-plan. These two sub plans are listed below:

helpcrunch live chat plan

Livechat Standered Plan:

LiveChat’s standard plan is a low-cost plan for the webmaster. This plan is specially built for the platform which has a very low amount of website traffic. The pricing of LiveChat’s standard plan usually costs $12/month per team member billed annually. Under this plan, the webmaster can only install 1 chat widget with 3 chat auto massages and 3 popups.

Livechat PREMIUM Plan:

Most of the users of HELPCRUNCH use this plan. This plan is built for the platform which has very high interaction with their customers. The pricing of LiveChat’s PREMIUM plan usually costs $20/month per team member billed annually. Under this plan, the webmaster can only install 5 chat widget with unlimited chat auto massages and unlimited popups.

Features of Livechat plan: HelpCrunch Review

Some of the most popular feature of helpcrunch’s plans are listed below:

  • Chat with your website visitors in real-time
  • Qualify leads with chat forms, auto messages, and popups
  • Provide chat support to your customers on any platform (Web, iOS, Android) with a simple help desk
  • Offer self-service support with knowledge base articles
  • Track team performance and customer satisfaction reports

Livechat and Email Plan:

Livechat and Email Plan

Livechat and Email Plan is a real All in One plan which makes me a fan. Under this plan, you will get everything to cater your customer in a very good manner. These two plans combine makes a beast. After the successful combination, it will be a win-win situation for every stakeholder in the company – Consumer, Owner and Staff.

Under the Livechat and Email Plan, help crunch use to offer two sub plans. These two plans of Helpcrunch is reviewed in a very well manner. Let’s check out the detail:

STANDARD Livechat and Email Plan:

Helpcrunch’s Livechat and Email standard plan is a low-cost plan for the webmaster. This plan is specially built for the platform which has a very low amount of website traffic. The pricing of LiveChat’s standard plan usually costs $23/month per team member billed annually. Under this plan, the webmaster can only install 1 chat widget with 3 chat auto massages and 3 popups.

PREMIUM Livechat and Email Plan:

Most of the users of HELPCRUNCH use this plan. This plan is built for the platform which has very high interaction with their customers. The pricing of Helpcrunch’s Livechat and Email PREMIUM plan usually costs $39/month per team member billed annually. Under this plan, the webmaster can only install 5 chat widget with unlimited chat auto massages and unlimited popups.

Feature of Livechat and Email Plan:

  • Receive email requests from customers in a shared inbox
  • Respond to customers via chat and email in one place
  • Resend unseen chat messages via email automatically
  • Send one-time email blasts (e.g. newsletters)
  • Set up automated email marketing campaigns

Feature: HelpCrunch Review

While our detailed review of helpcrunch, we found lots of feture. Some of the Important features are listed below:

Live Chat:

helpcrunch livechat

HelpCrunch uses to offer a plugin for the website based on wordpress or any platform. With this WordPress plugin, you can acquire more than 78% more CUSTOMERS than before with eye-catching live chat and proactive messages. You can also hold interactive human interaction with the client.

Email Marketing:

EMAIL MARKETING helpcrunch

You will get access to the Email Marketing tool as a complementry to other feature of the helpcrunch. These features are very very crucial for the sucessful company. You ccan even intregrate email marketing features with the chat support.

Knowledge Base Software:

Knowledge Base Software helpcrunch

Business can create step by step guide for their customers to enhance user exprience and save your time. It is must to have tool for you.

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